Critical success factors of continuous improvement in the public sector: A literature review and some key findings

Karen J Fryer, Jiju Antony, Alex Douglas

    Research output: Contribution to journalArticle

    138 Citations (Scopus)
    Original languageEnglish
    Pages (from-to)497-517
    Number of pages21
    JournalThe TQM Magazine
    Volume19
    Issue number5
    DOIs
    Publication statusPublished - 2007

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