Contributing to the Emiratization Process via Deployment of TQM Approach in Developing Skills at Higher Education Institutions

Ummesalma Husein

    Research output: Chapter in Book/Report/Conference proceedingConference contribution

    Abstract

    This paper reflects on how a TQM approach can be deployed by Higher Education Institutions in order to develop employability skills that the author re-terms as Capability Building skills, in graduates thereby assisting the Emiratization process at grass root level. The author basis the paper on the fact that HEI’s have a large role to play in the socio-development of the country.(Jasim Al-Ali, 2008)maintains a comprehensive list of factors identified as barriers to the Emiratization process. The author maintains many of these issues can be worked on utilizing the TQM principles of continuous improvement, customer focus, the input, process and output model and applying these to the delivery model at Higher Education institutions in UAE. Abiding by the general practices in academia, UAE universities as well produce graduate competencies/skills in addition to the conceptual knowledge. Within this piece, a novel dimension signifying the substance and value adding property of Higher Education institutions inculcated with TQM factors and models shall surface in contributing to Emiratization process – a key UAE policy.
    Original languageEnglish
    Title of host publicationProceedings of the 5th Quality Conference in the Middle East
    EditorsMohamed Youssef, Syed Aziz Anwar
    PublisherHamdan Bin Mohammed e-University
    Pages72-83
    Number of pages12
    ISBN (Print)978-9948-15-948-3
    Publication statusPublished - 2011
    Event5th Quality Conference in the Middle East - Dubai, United Arab Emirates
    Duration: 31 Jan 20113 Feb 2011

    Conference

    Conference5th Quality Conference in the Middle East
    CountryUnited Arab Emirates
    CityDubai
    Period31/01/113/02/11

    Keywords

    • Total Quality Management (TQM)
    • Strategy
    • Emiratization
    • Higher Education

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