Computerization and e-Government implementation in Jordan: Challenges, obstacles and successes

Eman Al Nagi, Mohammad Hamdan*

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

67 Citations (Scopus)


With the latest revolution of technology in information, communications, and media, the need for computerization has been identified in most countries. Many social and technical advantages and problems come along with it. As a result, the Information Society concept has been created. There exist certain principles for building such a society, but in Arab regions it has unique challenges and obstacles. Jordan, responding to a royal vision, has established the goal of becoming a leader in information and economic developments among other countries in the region. Several plans and initiatives have been developed for this purpose. One of these initiatives is the implementation of e-Government, which offers several benefits for both the government and society. e-Government has five building blocks to achieve the expected results and the process of implementation involves passing through certain stages. Jordan, as an Arab country, faces several obstacles in the area of implementation. A readiness study for Jordan has been accomplished and implementation and achievements have been made in Jordanian e-Government.

Original languageEnglish
Pages (from-to)577-583
Number of pages7
JournalGovernment Information Quarterly
Issue number4
Publication statusPublished - Oct 2009


  • Computerization
  • e-Government
  • Information society
  • Jordan

ASJC Scopus subject areas

  • Sociology and Political Science
  • Library and Information Sciences
  • Law


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