Comparing total quality management success factors in UK manufacturing and service industries: some key findings from a survey

Jiju Antony, Craig Fergusson, Steve Warwood, Joanna Hing Yee Tsang

Research output: Contribution to journal › Article › peer-review

Original language	English
Pages (from-to)	32-45
Number of pages	14
Journal	Journal of Advances in Management Research
Volume	1
Issue number	2
DOIs	https://doi.org/10.1108/97279810480000363
Publication status	Published - 2004

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title = "Comparing total quality management success factors in UK manufacturing and service industries: some key findings from a survey",

author = "Jiju Antony and Craig Fergusson and Steve Warwood and Tsang, {Joanna Hing Yee}",

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AU - Fergusson, Craig

AU - Warwood, Steve

AU - Tsang, Joanna Hing Yee

PY - 2004

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