Community enterprise redistribution markets: Exploring WhatsApp as a platform for consumer empowerment

Elaine L. Ritch*, Subhasis Ray, Claire Hargaden, Christopher A. Dodd

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

This paper examines alternative consumption markets through the lens of a community enterprise commodity redistribution as a means to understand how consumer action can disrupt the dominant paradigm of retailing and consumer resilience. The aim here is to determine how redistribution markets contribute to creating a sense of community that fosters mutual emotional and tangible support networks and extends the lifecycle of commodities that supports the sustainability agenda.
Original languageEnglish
Title of host publicationProceedings of Academy of Marketing 2024 Annual Conference and Doctoral Colloquium
Subtitle of host publicationMarketing: Fusing resilience and power for public value – igniting marketing’s social spirit
EditorsC. Strong, C. Bosangit, N. Koenig-Lewis, Z. Lee, O. Moldes Andres, E. Rosier
PublisherAcademy of Marketing
ISBN (Electronic)9781399990608
Publication statusPublished - 2024

Keywords

  • Consumer Empowerment
  • Community Enterprise
  • WhatsApp

ASJC Scopus subject areas

  • Business, Management and Accounting(all)

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