Client Briefing: Eliciting Design Preferences from Building Users with Communication Impairments

Paul Jenkins, Iain Scott, Andrew Challen

    Research output: Contribution to journalArticle

    Abstract

    This paper reports on recent experience of engaging with building users who have communication difficulties, as a potential part of client briefing. The users were residents of a specialist Scottish Housing Association (HA) providing social housing and care services; the residents having a wide range of complex needs, predominantly learning difficulties. Many of these residents have communication difficulties, ranging from mild to very severe. The challenge presented was to effectively engage with a representative sample of residents to ascertain how they value their living environment. The researchers’ involvement was based on prior research into how different participants engage in the architectural design process.
    Original languageEnglish
    Pages (from-to)83-106
    JournalBuildings
    Volume2
    Issue number2
    DOIs
    Publication statusPublished - 2012

    Keywords

    • housing and social care
    • client briefing
    • innovative communication tools

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