Business process measurement: adapting and using a capability maturity model in a new domain

I Egan, P D Gardiner, J M Ritchie, I Black

Research output: Working paper › Discussion paper

Original language	English
Publisher	School of Management and Languages, Heriot-Watt University
Publication status	Published - 2000

Cite this

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title = "Business process measurement: adapting and using a capability maturity model in a new domain",

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language = "English",

publisher = "School of Management and Languages, Heriot-Watt University",

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AU - Egan, I

AU - Gardiner, P D

AU - Ritchie, J M

AU - Black, I

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BT - Business process measurement: adapting and using a capability maturity model in a new domain

PB - School of Management and Languages, Heriot-Watt University

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