Bridging the mobility gap: The role of ITS

John D. Nelson, Paulus T. Aditjandra*

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingChapter (peer-reviewed)peer-review

3 Citations (Scopus)


This paper explores how Intelligent Transport Systems (ITS) and Information and Communication Technology (ICT) can be used to promote mobility management over the next 25 years using the North West European region as a case study. The detailed objective is to gain a better understanding of how ITS/ICT can contribute to improve the (so-called) ‘first and last miles’ of local journeys thus reducing the “mobility gap”. A questionnaire was used to capture four objectives; current experience of ITS/ICT procurement/deployment/evaluation; future technology requirements; consideration of a variety of future technology scenarios; and anticipated challenges in achieving the future requirements. The respondents are local authorities, public transport operators and transport consultancies from 7 countries. The analysis shows that Public Transport (Management) and Environment are the stated top priority policy themes expected to play a role in improving mobility gaps. It is clear that the trends of first and last mile solutions in different regions may differ to meet local needs and it is concluded that given the need to address social exclusion and the trend of an ageing population, that Demand Responsive Transport (DRT) has particular potential.
Original languageEnglish
Title of host publicationMobilities
Subtitle of host publicationNew Perspectives on Transport and Society
PublisherAshgate Publishing Ltd
Number of pages15
ISBN (Print)9781409411505
Publication statusPublished - 2012


  • ITS applications
  • technology roadmap
  • first and last mile
  • North-West Europe

ASJC Scopus subject areas

  • General Social Sciences


Dive into the research topics of 'Bridging the mobility gap: The role of ITS'. Together they form a unique fingerprint.

Cite this