BIM technology: Enhancing communication in pre-construction phase

Ruzanna Abd Rahman, Noor Dinna Hani Murad, Sharifah Huda Syed Mohd, Muhamad Zaihafiz Zainal Abidin

Research output: Contribution to journalArticlepeer-review


Throughout the RIBA Plan of work stages, there is a lot of problem faced by the construction practitioner in the construction
industry (architects, engineers, quantity surveyors, clients and contractor). One of the common problem in the industry is
miscommunication. The poor performance of the Malaysian construction sector has its root in poor communication. In preconstruction of a project on the other hand, people are likely to communicate through paper documents if they are using
traditional method. The disadvantage of using paper documents is there will be risk of misunderstanding by visualizing of the
details of the project because not all parties might see everything in the same time. Building Information Modelling (BIM) is a
technology that combined the set of processes in order to produce a better communicate and by BIM it can easily analyzed the
information of the data models for the construction project life cycle. As in Malaysia, the number of organization that used BIM
is still at low range and slowly increasing its performance. Therefore, the main objectives of this study are; first, to identify the factors of communication errors during pre-construction phase; and secondly to determine the impact of the application of BIM technologies in improving the communication errors in pre-construction phase in Malaysia construction industry. Data was
collected through a structured survey among construction party. Respondents were chosen randomly from only Consultant
Company in private sectors from various locations in Kuala Lumpur. This study indicates that the respondents had experience
those impacts in their work time proved by implementing BIM, communication problem can be minimized and avoid in different
aspects of pre-construction phase of a construction industry. This study further contributes to the client and various consultant
on identifying the causes of miscommunication and at which level in pre-construction phase how BIM could help to improve the
Original languageEnglish
Pages (from-to)50-59
Number of pages10
JournalJournal of Built Environment, Technology And Engineering
Publication statusPublished - May 2019


  • BIM
  • pre-construction
  • communication


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