Abstract
This conceptual paper provides a critical examination of the marketing rhetoric surrounding online customer engagement and contrasts this with the theorised ideal of the empowered brand community (BC).
| Original language | English |
|---|---|
| Publication status | Published - 7 Jul 2014 |
| Event | 47th Academy of Marketing Conference 2014 - Bournemouth University, Bournemouth, United Kingdom Duration: 7 Jul 2014 → 10 Jul 2014 |
Conference
| Conference | 47th Academy of Marketing Conference 2014 |
|---|---|
| Abbreviated title | AM2014 |
| Country/Territory | United Kingdom |
| City | Bournemouth |
| Period | 7/07/14 → 10/07/14 |
| Other | Marketing Dimensions: People, places and spaces |
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