Automation Experience at the Workplace

Matthias Baldauf, Peter Fröhlich, Shadan Sadeghian, Philippe Palanque, Virpi Roto, Wendy Ju, Lynne Baillie, Manfred Tscheligi

Research output: Chapter in Book/Report/Conference proceedingConference contribution

12 Citations (Scopus)


Automation is transforming traditional workplaces and work processes tremendously. While automated systems are no longer restricted to manufacturing environments but pervade various work domains in manifold appearances, automation initiatives and research are still driven from a technology and performance perspective. The goal of this workshop is to provide an interdisciplinary forum for automation-focused user experience research. It will bring together researchers and practitioners from different disciplines to create and transfer knowledge on automation experiences of skilled workers and professionals at workplaces across domains. In a keynote talk, participant presentations, and the group-wise drafting of research ideas, the workshop will address three recent main challenges: encountering workplace automation, collaborating as well as building meaningful relationships with workplace automation. The outcome of this workshop will be a research agenda consisting of ideas for promising future research on automation experiences at the workplace.

Original languageEnglish
Title of host publicationCHI EA '21: Extended Abstracts of the 2021 CHI Conference on Human Factors in Computing Systems
PublisherAssociation for Computing Machinery
ISBN (Electronic)9781450380959
Publication statusPublished - 8 May 2021
Event2021 CHI Conference on Human Factors in Computing Systems: Making Waves, Combining Strengths - Virtual, Online, Japan
Duration: 8 May 202113 May 2021


Conference2021 CHI Conference on Human Factors in Computing Systems: Making Waves, Combining Strengths
Abbreviated titleCHI EA 2021
CityVirtual, Online


  • Automation
  • human-automation collaboration
  • user experience

ASJC Scopus subject areas

  • Human-Computer Interaction
  • Computer Graphics and Computer-Aided Design
  • Software


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