Automation Experience at the Workplace

Matthias Baldauf; Peter Fröhlich; Shadan Sadeghian; Philippe Palanque; Virpi Roto; Wendy Ju; Lynne Baillie; Manfred Tscheligi

doi:10.1145/3411763.3441332

Automation Experience at the Workplace

Matthias Baldauf, Peter Fröhlich, Shadan Sadeghian, Philippe Palanque, Virpi Roto, Wendy Ju, Lynne Baillie, Manfred Tscheligi

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

12 Citations (Scopus)

Abstract

Automation is transforming traditional workplaces and work processes tremendously. While automated systems are no longer restricted to manufacturing environments but pervade various work domains in manifold appearances, automation initiatives and research are still driven from a technology and performance perspective. The goal of this workshop is to provide an interdisciplinary forum for automation-focused user experience research. It will bring together researchers and practitioners from different disciplines to create and transfer knowledge on automation experiences of skilled workers and professionals at workplaces across domains. In a keynote talk, participant presentations, and the group-wise drafting of research ideas, the workshop will address three recent main challenges: encountering workplace automation, collaborating as well as building meaningful relationships with workplace automation. The outcome of this workshop will be a research agenda consisting of ideas for promising future research on automation experiences at the workplace.

Original language	English
Title of host publication	CHI EA '21: Extended Abstracts of the 2021 CHI Conference on Human Factors in Computing Systems
Publisher	Association for Computing Machinery
ISBN (Electronic)	9781450380959
DOIs	https://doi.org/10.1145/3411763.3441332
Publication status	Published - 8 May 2021
Event	2021 CHI Conference on Human Factors in Computing Systems: Making Waves, Combining Strengths - Virtual, Online, Japan Duration: 8 May 2021 → 13 May 2021

Conference

Conference	2021 CHI Conference on Human Factors in Computing Systems: Making Waves, Combining Strengths
Abbreviated title	CHI EA 2021
Country/Territory	Japan
City	Virtual, Online
Period	8/05/21 → 13/05/21

Keywords

Automation
human-automation collaboration
user experience

ASJC Scopus subject areas

Human-Computer Interaction
Computer Graphics and Computer-Aided Design
Software

Access to Document

10.1145/3411763.3441332

Cite this

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title = "Automation Experience at the Workplace",

abstract = "Automation is transforming traditional workplaces and work processes tremendously. While automated systems are no longer restricted to manufacturing environments but pervade various work domains in manifold appearances, automation initiatives and research are still driven from a technology and performance perspective. The goal of this workshop is to provide an interdisciplinary forum for automation-focused user experience research. It will bring together researchers and practitioners from different disciplines to create and transfer knowledge on automation experiences of skilled workers and professionals at workplaces across domains. In a keynote talk, participant presentations, and the group-wise drafting of research ideas, the workshop will address three recent main challenges: encountering workplace automation, collaborating as well as building meaningful relationships with workplace automation. The outcome of this workshop will be a research agenda consisting of ideas for promising future research on automation experiences at the workplace.",

keywords = "Automation, human-automation collaboration, user experience",

author = "Matthias Baldauf and Peter Fr{\"o}hlich and Shadan Sadeghian and Philippe Palanque and Virpi Roto and Wendy Ju and Lynne Baillie and Manfred Tscheligi",

note = "Funding Information: This work is in part supported by the projects CALIBRaiTE (FFG No. 878796) and MMAssist II (FFG No. 858623) as part of the programs “IDEENLAB 4.0” and “Produktion der Zukunft” that are operated by the Austrian Research Promotion Agency FFG. The fnancial support by the Austrian Ministry for Transport, Innovation and Technology is gratefully acknowledged. Furthermore, we would like to acknowledge the support by the project VA-PEPR (funded by the SNF Sinergia program under grant agreement No. CRSII5_189955), the project PRISM (funded by Innosuisse under grant agreement No. 37187.1 IP-ICT), and Sea4Value (funded by Business Finland, grant 81/31/2020). Publisher Copyright: {\textcopyright} 2021 Owner/Author.; 2021 CHI Conference on Human Factors in Computing Systems: Making Waves, Combining Strengths, CHI EA 2021 ; Conference date: 08-05-2021 Through 13-05-2021",

year = "2021",

month = may,

day = "8",

doi = "10.1145/3411763.3441332",

language = "English",

booktitle = "CHI EA '21: Extended Abstracts of the 2021 CHI Conference on Human Factors in Computing Systems",

publisher = "Association for Computing Machinery",

address = "United States",

}

Baldauf, M, Fröhlich, P, Sadeghian, S, Palanque, P, Roto, V, Ju, W, Baillie, L & Tscheligi, M 2021, Automation Experience at the Workplace. in CHI EA '21: Extended Abstracts of the 2021 CHI Conference on Human Factors in Computing Systems., 89, Association for Computing Machinery, 2021 CHI Conference on Human Factors in Computing Systems: Making Waves, Combining Strengths, Virtual, Online, Japan, 8/05/21. https://doi.org/10.1145/3411763.3441332

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AU - Baldauf, Matthias

AU - Fröhlich, Peter

AU - Sadeghian, Shadan

AU - Palanque, Philippe

AU - Roto, Virpi

AU - Ju, Wendy

AU - Baillie, Lynne

AU - Tscheligi, Manfred

N1 - Funding Information: This work is in part supported by the projects CALIBRaiTE (FFG No. 878796) and MMAssist II (FFG No. 858623) as part of the programs “IDEENLAB 4.0” and “Produktion der Zukunft” that are operated by the Austrian Research Promotion Agency FFG. The fnancial support by the Austrian Ministry for Transport, Innovation and Technology is gratefully acknowledged. Furthermore, we would like to acknowledge the support by the project VA-PEPR (funded by the SNF Sinergia program under grant agreement No. CRSII5_189955), the project PRISM (funded by Innosuisse under grant agreement No. 37187.1 IP-ICT), and Sea4Value (funded by Business Finland, grant 81/31/2020). Publisher Copyright: © 2021 Owner/Author.

PY - 2021/5/8

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N2 - Automation is transforming traditional workplaces and work processes tremendously. While automated systems are no longer restricted to manufacturing environments but pervade various work domains in manifold appearances, automation initiatives and research are still driven from a technology and performance perspective. The goal of this workshop is to provide an interdisciplinary forum for automation-focused user experience research. It will bring together researchers and practitioners from different disciplines to create and transfer knowledge on automation experiences of skilled workers and professionals at workplaces across domains. In a keynote talk, participant presentations, and the group-wise drafting of research ideas, the workshop will address three recent main challenges: encountering workplace automation, collaborating as well as building meaningful relationships with workplace automation. The outcome of this workshop will be a research agenda consisting of ideas for promising future research on automation experiences at the workplace.

AB - Automation is transforming traditional workplaces and work processes tremendously. While automated systems are no longer restricted to manufacturing environments but pervade various work domains in manifold appearances, automation initiatives and research are still driven from a technology and performance perspective. The goal of this workshop is to provide an interdisciplinary forum for automation-focused user experience research. It will bring together researchers and practitioners from different disciplines to create and transfer knowledge on automation experiences of skilled workers and professionals at workplaces across domains. In a keynote talk, participant presentations, and the group-wise drafting of research ideas, the workshop will address three recent main challenges: encountering workplace automation, collaborating as well as building meaningful relationships with workplace automation. The outcome of this workshop will be a research agenda consisting of ideas for promising future research on automation experiences at the workplace.

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M3 - Conference contribution

AN - SCOPUS:85105799359

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PB - Association for Computing Machinery

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Y2 - 8 May 2021 through 13 May 2021

ER -

Automation Experience at the Workplace

Abstract

Conference

Keywords

ASJC Scopus subject areas

Access to Document

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