Applying Performance Metrics in an SME

Tim Stanford; David Twigg

Applying Performance Metrics in an SME

Tim Stanford, David Twigg

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

Abstract

This paper describes the early experience and process of developing a set of performance metrics to support the introduction of lean manufacturing in an SME. The introduction of a lean manufacturing initiative presented an opportunity to re-examine the entire value chain from individual operations, through to customer relations and the supply chain. It is intended to implement the performance measures in conjunction with the introduction of a kaizen/continuous improvement programme. The paper demonstrates the process of identification and use of performance measures in an SME.

Original language	English
Title of host publication	Conference Digest BISME 2001
Subtitle of host publication	Business Improvements for Small-medium Sized Enterprises
Editors	David J. Knowles, Robert J. Howlett
Publisher	University of Brighton, Brighton Business School
Pages	33-37
Number of pages	5
ISBN (Print)	9781901177176, 1901177173
Publication status	Published - 28 Jun 2001

Cite this

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title = "Applying Performance Metrics in an SME",

abstract = "This paper describes the early experience and process of developing a set of performance metrics to support the introduction of lean manufacturing in an SME. The introduction of a lean manufacturing initiative presented an opportunity to re-examine the entire value chain from individual operations, through to customer relations and the supply chain. It is intended to implement the performance measures in conjunction with the introduction of a kaizen/continuous improvement programme. The paper demonstrates the process of identification and use of performance measures in an SME.",

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AB - This paper describes the early experience and process of developing a set of performance metrics to support the introduction of lean manufacturing in an SME. The introduction of a lean manufacturing initiative presented an opportunity to re-examine the entire value chain from individual operations, through to customer relations and the supply chain. It is intended to implement the performance measures in conjunction with the introduction of a kaizen/continuous improvement programme. The paper demonstrates the process of identification and use of performance measures in an SME.

M3 - Conference contribution

SN - 9781901177176

SN - 1901177173

SP - 33

EP - 37

BT - Conference Digest BISME 2001

A2 - Knowles, David J.

A2 - Howlett, Robert J.

PB - University of Brighton, Brighton Business School

ER -

Applying Performance Metrics in an SME

Abstract

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