Application of Six Sigma DMAIC methodology in a transactional environment

Jiju Antony, Anmol Singh Bhuller, Maneesh Kumar, Kepa T Mendibil, Douglas C Montgomery

    Research output: Contribution to journalArticlepeer-review

    65 Citations (Scopus)
    Original languageEnglish
    Pages (from-to)31-53
    Number of pages23
    JournalInternational Journal of Quality and Reliability Management
    Issue number1
    Publication statusPublished - 2012

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