Applicability of Digital Tracking System on Third Party Logistics (TPL) Services

Satya R. Shah; Hng Huey See; Sepideh Samadi

doi:10.1109/ICTMOD52902.2021.9750416

Applicability of Digital Tracking System on Third Party Logistics (TPL) Services

Satya R. Shah
, Hng Huey See
, Sepideh Samadi

School of Social Sciences

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

3 Citations (Scopus)

Abstract

The objective of the paper is to evaluate the impact and applicability of digitalisation, especially digital tracking system, on third-party logistics (TPL). Over last few years, logistics activities have seen huge turn through the provision and outsourcing capabilities shared with third-party logistics providers (TPLs). More recently, the growth and disruption of digitalisation and digital technologies enabling the business processes and models, much of the TPL or 3PLs have been challenged to remain competitive in the market. Many of the current literature has been focussing on travel, retail and Ecommerce platforms that has seen digital disruptions at more impactful nature, compared to wider supply chain and logistics management areas. The paper examines with the use of case study of a leading technology development company in Malaysia. The case adopts and implements tracking app to enable service standards are maintained through three stages-fundamental stage, development stage, and future improvement stage.

Original language	English
Title of host publication	2021 IEEE International Conference on Technology Management, Operations and Decisions (ICTMOD)
Publisher	IEEE
ISBN (Electronic)	9781665416542
ISBN (Print)	9781665416559
DOIs	https://doi.org/10.1109/ICTMOD52902.2021.9750416
Publication status	Published - 11 Apr 2022
Event	IEEE International Conference on Technology Management, Operations and Decisions 2021 - Marrakech, Morocco Duration: 24 Nov 2021 → 26 Nov 2021

Conference

Conference	IEEE International Conference on Technology Management, Operations and Decisions 2021
Abbreviated title	ICTMOD 2021
Country/Territory	Morocco
City	Marrakech
Period	24/11/21 → 26/11/21

Keywords

Digital Supply Chains
Digital Tracking Systems
Digitalisation
Logistics 4.0
Third Party Logistics (TPLs)
Technology management
Supply chain management
Customer Services
Supply Chains
Transportation
Companies
Software

ASJC Scopus subject areas

Management of Technology and Innovation
Artificial Intelligence
Information Systems and Management
Management Science and Operations Research

Access to Document

10.1109/ICTMOD52902.2021.9750416

Cite this

@inproceedings{2c186d23a1504e82ac455b3da160fd51,

title = "Applicability of Digital Tracking System on Third Party Logistics (TPL) Services",

abstract = "The objective of the paper is to evaluate the impact and applicability of digitalisation, especially digital tracking system, on third-party logistics (TPL). Over last few years, logistics activities have seen huge turn through the provision and outsourcing capabilities shared with third-party logistics providers (TPLs). More recently, the growth and disruption of digitalisation and digital technologies enabling the business processes and models, much of the TPL or 3PLs have been challenged to remain competitive in the market. Many of the current literature has been focussing on travel, retail and Ecommerce platforms that has seen digital disruptions at more impactful nature, compared to wider supply chain and logistics management areas. The paper examines with the use of case study of a leading technology development company in Malaysia. The case adopts and implements tracking app to enable service standards are maintained through three stages-fundamental stage, development stage, and future improvement stage.",

keywords = "Digital Supply Chains, Digital Tracking Systems, Digitalisation, Logistics 4.0, Third Party Logistics (TPLs), Technology management, Supply chain management, Customer Services, Supply Chains, Transportation, Companies, Software",

author = "Shah, \{Satya R.\} and See, \{Hng Huey\} and Sepideh Samadi",

note = "Publisher Copyright: {\textcopyright} 2021 IEEE.; IEEE International Conference on Technology Management, Operations and Decisions 2021, ICTMOD 2021 ; Conference date: 24-11-2021 Through 26-11-2021",

year = "2022",

month = apr,

day = "11",

doi = "10.1109/ICTMOD52902.2021.9750416",

language = "English",

isbn = "9781665416559",

booktitle = "2021 IEEE International Conference on Technology Management, Operations and Decisions (ICTMOD)",

publisher = "IEEE",

address = "United States",

}

Shah, SR, See, HH & Samadi, S 2022, Applicability of Digital Tracking System on Third Party Logistics (TPL) Services. in 2021 IEEE International Conference on Technology Management, Operations and Decisions (ICTMOD)., 9750416, IEEE, IEEE International Conference on Technology Management, Operations and Decisions 2021, Marrakech, Morocco, 24/11/21. https://doi.org/10.1109/ICTMOD52902.2021.9750416

TY - GEN

T1 - Applicability of Digital Tracking System on Third Party Logistics (TPL) Services

AU - Shah, Satya R.

AU - See, Hng Huey

AU - Samadi, Sepideh

PY - 2022/4/11

Y1 - 2022/4/11

N2 - The objective of the paper is to evaluate the impact and applicability of digitalisation, especially digital tracking system, on third-party logistics (TPL). Over last few years, logistics activities have seen huge turn through the provision and outsourcing capabilities shared with third-party logistics providers (TPLs). More recently, the growth and disruption of digitalisation and digital technologies enabling the business processes and models, much of the TPL or 3PLs have been challenged to remain competitive in the market. Many of the current literature has been focussing on travel, retail and Ecommerce platforms that has seen digital disruptions at more impactful nature, compared to wider supply chain and logistics management areas. The paper examines with the use of case study of a leading technology development company in Malaysia. The case adopts and implements tracking app to enable service standards are maintained through three stages-fundamental stage, development stage, and future improvement stage.

AB - The objective of the paper is to evaluate the impact and applicability of digitalisation, especially digital tracking system, on third-party logistics (TPL). Over last few years, logistics activities have seen huge turn through the provision and outsourcing capabilities shared with third-party logistics providers (TPLs). More recently, the growth and disruption of digitalisation and digital technologies enabling the business processes and models, much of the TPL or 3PLs have been challenged to remain competitive in the market. Many of the current literature has been focussing on travel, retail and Ecommerce platforms that has seen digital disruptions at more impactful nature, compared to wider supply chain and logistics management areas. The paper examines with the use of case study of a leading technology development company in Malaysia. The case adopts and implements tracking app to enable service standards are maintained through three stages-fundamental stage, development stage, and future improvement stage.

KW - Digital Supply Chains

KW - Digital Tracking Systems

KW - Digitalisation

KW - Logistics 4.0

KW - Third Party Logistics (TPLs)

KW - Technology management

KW - Supply chain management

KW - Customer Services

KW - Supply Chains

KW - Transportation

KW - Companies

KW - Software

UR - https://www.scopus.com/pages/publications/85128542540

U2 - 10.1109/ICTMOD52902.2021.9750416

DO - 10.1109/ICTMOD52902.2021.9750416

M3 - Conference contribution

AN - SCOPUS:85128542540

SN - 9781665416559

BT - 2021 IEEE International Conference on Technology Management, Operations and Decisions (ICTMOD)

PB - IEEE

T2 - IEEE International Conference on Technology Management, Operations and Decisions 2021

Y2 - 24 November 2021 through 26 November 2021

ER -

Applicability of Digital Tracking System on Third Party Logistics (TPL) Services

Abstract

Conference

Keywords

ASJC Scopus subject areas

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