Abstract
This study aims to propose an agent-based modeling and simulation research methodology, to facilitate multi-disciplinary approach in SSME researches. This paper not only discusses the relationship between SSME and agent-based modeling and simulation, but also steps in agent-based modeling and simulation research methodology. To illustrate the proposed methodology, an agent-based model of Cibaduyut industrial cluster case is discussed. Within the Cibaduyut industrial cluster service process occurs in the form of knowledge sharing in order to reduce the number of defects. By using the proposed methodology it is possible to combines both qualitative and quantitative research as well as computer simulation and virtual experiments to formalize the interaction among agents within the industrial cluster. The experiment results show that simulation behavior can mimic the real world behavior.
| Original language | English |
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| Pages | 307-316 |
| Number of pages | 10 |
| Publication status | Published - 2011 |
| Event | 2nd International Research Symposium in Service Management 2011 - Yogyakarta, Indonesia Duration: 26 Jul 2011 → 30 Jul 2011 |
Conference
| Conference | 2nd International Research Symposium in Service Management 2011 |
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| Country/Territory | Indonesia |
| City | Yogyakarta |
| Period | 26/07/11 → 30/07/11 |
Keywords
- agent-based model
- service science
- industrial cluster
- service system
- complex system