Agent-Based Research Methodology for Service Science, Management and Engineering (SSME) in Industrial Cluster

Dhanan Sarwo Utomo, Utomo Sarjono Putro, Pri Hermawan

Research output: Contribution to conferencePaper

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Abstract

This study aims to propose an agent-based modeling and simulation research methodology, to facilitate multi-disciplinary approach in SSME researches. This paper not only discusses the relationship between SSME and agent-based modeling and simulation, but also steps in agent-based modeling and simulation research methodology. To illustrate the proposed methodology, an agent-based model of Cibaduyut industrial cluster case is discussed. Within the Cibaduyut industrial cluster service process occurs in the form of knowledge sharing in order to reduce the number of defects. By using the proposed methodology it is possible to combines both qualitative and quantitative research as well as computer simulation and virtual experiments to formalize the interaction among agents within the industrial cluster. The experiment results show that simulation behavior can mimic the real world behavior.
Original languageEnglish
Pages307-316
Number of pages10
Publication statusPublished - 2011
Event2nd International Research Symposium in Service Management 2011 - Yogyakarta, Indonesia
Duration: 26 Jul 201130 Jul 2011

Conference

Conference2nd International Research Symposium in Service Management 2011
CountryIndonesia
CityYogyakarta
Period26/07/1130/07/11

Keywords

  • agent-based model
  • service science
  • industrial cluster
  • service system
  • complex system

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