Activating the diaspora: engagement and satisfaction amongst philanthropic transient volunteer tourists

James Thompson; Martin Joseph Gannon; Ross William Francis Alexander Curran; Babak Taheri

Activating the diaspora: engagement and satisfaction amongst philanthropic transient volunteer tourists

James Thompson, Martin Joseph Gannon, Ross William Francis Alexander Curran, Babak Taheri

School of Social Sciences

Research output: Contribution to conference › Abstract › peer-review

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Abstract

This study develops understanding of diasporic volunteers who travel for the purpose of fundraising and other supporting roles (excluding service delivery), and seek to contribute positively to social welfare in their homeland. Such volunteers are defined as philanthropic transient volunteer tourists. In support of fulfilling the UN Sustainable Development Goals (UNWTO 2015) the hospitality industry has a responsibility to accommodate this nuanced category of volunteer and enhance their engagement and satisfaction. Unravelling the consequences of responsible engagement and its impact for the tourism and hospitality industry, this study draws on Erikson’s psychological stage theory (Fyffe and Wister, 2016; Erikson, 1994), and questions the relevance of nonprofit brand heritage, generativity, communitas, and work engagement in relation to stimulating philanthropic transient volunteer tourists’ satisfaction with life (SWL).

Original language	English
Publication status	Published - 1 Dec 2017
Event	Academy of Marketing: Tourism Marketing Special Interest Group (SIG) - Heriot-Watt University, Edinburgh, United Kingdom Duration: 1 Dec 2017 → 1 Dec 2017

Conference

Conference	Academy of Marketing: Tourism Marketing Special Interest Group (SIG)
Country/Territory	United Kingdom
City	Edinburgh
Period	1/12/17 → 1/12/17

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title = "Activating the diaspora: engagement and satisfaction amongst philanthropic transient volunteer tourists",

abstract = "This study develops understanding of diasporic volunteers who travel for the purpose of fundraising and other supporting roles (excluding service delivery), and seek to contribute positively to social welfare in their homeland. Such volunteers are defined as philanthropic transient volunteer tourists. In support of fulfilling the UN Sustainable Development Goals (UNWTO 2015) the hospitality industry has a responsibility to accommodate this nuanced category of volunteer and enhance their engagement and satisfaction. Unravelling the consequences of responsible engagement and its impact for the tourism and hospitality industry, this study draws on Erikson{\textquoteright}s psychological stage theory (Fyffe and Wister, 2016; Erikson, 1994), and questions the relevance of nonprofit brand heritage, generativity, communitas, and work engagement in relation to stimulating philanthropic transient volunteer tourists{\textquoteright} satisfaction with life (SWL).",

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year = "2017",

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note = "Academy of Marketing: Tourism Marketing Special Interest Group (SIG) ; Conference date: 01-12-2017 Through 01-12-2017",

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Activating the diaspora: engagement and satisfaction amongst philanthropic transient volunteer tourists. / Thompson, James; Gannon, Martin Joseph; Curran, Ross William Francis Alexander et al.
2017. Abstract from Academy of Marketing: Tourism Marketing Special Interest Group (SIG) , Edinburgh, United Kingdom.

Research output: Contribution to conference › Abstract › peer-review

TY - CONF

T1 - Activating the diaspora: engagement and satisfaction amongst philanthropic transient volunteer tourists

AU - Thompson, James

AU - Gannon, Martin Joseph

AU - Curran, Ross William Francis Alexander

AU - Taheri, Babak

PY - 2017/12/1

Y1 - 2017/12/1

N2 - This study develops understanding of diasporic volunteers who travel for the purpose of fundraising and other supporting roles (excluding service delivery), and seek to contribute positively to social welfare in their homeland. Such volunteers are defined as philanthropic transient volunteer tourists. In support of fulfilling the UN Sustainable Development Goals (UNWTO 2015) the hospitality industry has a responsibility to accommodate this nuanced category of volunteer and enhance their engagement and satisfaction. Unravelling the consequences of responsible engagement and its impact for the tourism and hospitality industry, this study draws on Erikson’s psychological stage theory (Fyffe and Wister, 2016; Erikson, 1994), and questions the relevance of nonprofit brand heritage, generativity, communitas, and work engagement in relation to stimulating philanthropic transient volunteer tourists’ satisfaction with life (SWL).

AB - This study develops understanding of diasporic volunteers who travel for the purpose of fundraising and other supporting roles (excluding service delivery), and seek to contribute positively to social welfare in their homeland. Such volunteers are defined as philanthropic transient volunteer tourists. In support of fulfilling the UN Sustainable Development Goals (UNWTO 2015) the hospitality industry has a responsibility to accommodate this nuanced category of volunteer and enhance their engagement and satisfaction. Unravelling the consequences of responsible engagement and its impact for the tourism and hospitality industry, this study draws on Erikson’s psychological stage theory (Fyffe and Wister, 2016; Erikson, 1994), and questions the relevance of nonprofit brand heritage, generativity, communitas, and work engagement in relation to stimulating philanthropic transient volunteer tourists’ satisfaction with life (SWL).

M3 - Abstract

T2 - Academy of Marketing: Tourism Marketing Special Interest Group (SIG)

Y2 - 1 December 2017 through 1 December 2017

ER -

Activating the diaspora: engagement and satisfaction amongst philanthropic transient volunteer tourists

Abstract

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