A Thematic Analysis of Executive Leadership and Perspectives on Continuous Improvement in the Emergency Services.

Research output: Contribution to conferencePaper

Abstract

This paper reports initial findings from 15 interviews with executive leaders across the national police, fire and rescue and ambulance services in Scotland, UK. The interview themes are drawn from a systematic literature review of lean and six sigma practices in the public sector and the analysis is around five key themes all within the strategic context of significant organisational change following the respective police and fire services mergers in 2013. The initial results are reported to support organisational learning and identify a knowledge gap around CI Methodologies, an imbalance between CI and Radical change and a further need to embed CI through strategy, performance measurement and roadmaps, the findings also emphasise the importance of staff engagement and empowerment as part of CI Initiatives and identify future research in this area.
Original languageEnglish
Publication statusAccepted/In press - 25 Apr 2019
EventBritish Academy of Management Conference 2019 - Aston University, Birmingham, United Kingdom
Duration: 3 Sep 20195 Sep 2019
https://www.bam.ac.uk/civicrm/event/info?id=3502

Conference

ConferenceBritish Academy of Management Conference 2019
Abbreviated titleBAM 2019
CountryUnited Kingdom
CityBirmingham
Period3/09/195/09/19
Internet address

Fingerprint

police
leadership
knowledge gap
performance measurement
learning organization
organizational change
interview
merger
empowerment
public sector
leader
staff
methodology
Emergency services
Thematic analysis
Police
Continuous improvement
literature
Fire services
Mergers

Keywords

  • continuous improvement
  • Executive Leadership
  • Emergency services
  • Strategy
  • Police services
  • Fire & Rescue Services
  • Ambulance Services

ASJC Scopus subject areas

  • Strategy and Management
  • Public Administration

Cite this

Rodgers, B., & Antony, J. (Accepted/In press). A Thematic Analysis of Executive Leadership and Perspectives on Continuous Improvement in the Emergency Services.. Paper presented at British Academy of Management Conference 2019, Birmingham, United Kingdom.
Rodgers, Bryan ; Antony, Jiju. / A Thematic Analysis of Executive Leadership and Perspectives on Continuous Improvement in the Emergency Services. Paper presented at British Academy of Management Conference 2019, Birmingham, United Kingdom.
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abstract = "This paper reports initial findings from 15 interviews with executive leaders across the national police, fire and rescue and ambulance services in Scotland, UK. The interview themes are drawn from a systematic literature review of lean and six sigma practices in the public sector and the analysis is around five key themes all within the strategic context of significant organisational change following the respective police and fire services mergers in 2013. The initial results are reported to support organisational learning and identify a knowledge gap around CI Methodologies, an imbalance between CI and Radical change and a further need to embed CI through strategy, performance measurement and roadmaps, the findings also emphasise the importance of staff engagement and empowerment as part of CI Initiatives and identify future research in this area.",
keywords = "continuous improvement, Executive Leadership, Emergency services, Strategy, Police services, Fire & Rescue Services, Ambulance Services",
author = "Bryan Rodgers and Jiju Antony",
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day = "25",
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note = "British Academy of Management Conference 2019, BAM 2019 ; Conference date: 03-09-2019 Through 05-09-2019",
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Rodgers, B & Antony, J 2019, 'A Thematic Analysis of Executive Leadership and Perspectives on Continuous Improvement in the Emergency Services.' Paper presented at British Academy of Management Conference 2019, Birmingham, United Kingdom, 3/09/19 - 5/09/19, .

A Thematic Analysis of Executive Leadership and Perspectives on Continuous Improvement in the Emergency Services. / Rodgers, Bryan; Antony, Jiju.

2019. Paper presented at British Academy of Management Conference 2019, Birmingham, United Kingdom.

Research output: Contribution to conferencePaper

TY - CONF

T1 - A Thematic Analysis of Executive Leadership and Perspectives on Continuous Improvement in the Emergency Services.

AU - Rodgers, Bryan

AU - Antony, Jiju

PY - 2019/4/25

Y1 - 2019/4/25

N2 - This paper reports initial findings from 15 interviews with executive leaders across the national police, fire and rescue and ambulance services in Scotland, UK. The interview themes are drawn from a systematic literature review of lean and six sigma practices in the public sector and the analysis is around five key themes all within the strategic context of significant organisational change following the respective police and fire services mergers in 2013. The initial results are reported to support organisational learning and identify a knowledge gap around CI Methodologies, an imbalance between CI and Radical change and a further need to embed CI through strategy, performance measurement and roadmaps, the findings also emphasise the importance of staff engagement and empowerment as part of CI Initiatives and identify future research in this area.

AB - This paper reports initial findings from 15 interviews with executive leaders across the national police, fire and rescue and ambulance services in Scotland, UK. The interview themes are drawn from a systematic literature review of lean and six sigma practices in the public sector and the analysis is around five key themes all within the strategic context of significant organisational change following the respective police and fire services mergers in 2013. The initial results are reported to support organisational learning and identify a knowledge gap around CI Methodologies, an imbalance between CI and Radical change and a further need to embed CI through strategy, performance measurement and roadmaps, the findings also emphasise the importance of staff engagement and empowerment as part of CI Initiatives and identify future research in this area.

KW - continuous improvement

KW - Executive Leadership

KW - Emergency services

KW - Strategy

KW - Police services

KW - Fire & Rescue Services

KW - Ambulance Services

M3 - Paper

ER -

Rodgers B, Antony J. A Thematic Analysis of Executive Leadership and Perspectives on Continuous Improvement in the Emergency Services.. 2019. Paper presented at British Academy of Management Conference 2019, Birmingham, United Kingdom.