A systematic review of Lean in healthcare

a global prospective

Jiju Antony, Vijaya Sunder M., Raja Sreedharan, Ayon Chakraborty, Angappa Gunasekaran

Research output: Contribution to journalReview article

Abstract

Purpose: Fostered by a rapid spread beyond the manufacturing sector, Lean philosophy for continuous improvement has been widely used in service organizations, primarily in the healthcare sector. However, there is a limited research on the motivating factors, challenges and benefits of implementing Lean in healthcare. Taking this as a valuable opportunity, the purpose of this paper is to present the key motivating factors, limitations or challenges of Lean deployment, benefits of Lean in healthcare and key gaps in the literature as an agenda for future research. Design/methodology/approach: The authors used the secondary data from the literature (peer-reviewed journal articles) published between 2000 and 2016 to understand the state of the art. The systematic review identified 101 articles across 88 journals recognized by the Association of Business Schools ranking guide 2015. Findings: The systematic review helped the authors to identify the evolution, current trends, research gaps and an agenda for future research for Lean in healthcare. A bouquet of motivating factors, challenges/limitations and benefits of Lean in healthcare are presented. Practical implications: The implications of this work include directions for managers and healthcare professionals in healthcare organizations to embark on a focused Lean journey aligned with the strategic objectives. This work could serve as a valuable resource to both practitioners and researchers for learning, investigating and rightly adapting the Lean in the healthcare sector. Originality/value: This study is perhaps one of the comprehensive systematic literature reviews covering an important agenda of Lean in Healthcare. All the text, figures and tables featured here are original work carried by five authors in collaboration (from three countries, namely, India, the USA and the UK).

Original languageEnglish
Pages (from-to)1370-1391
Number of pages22
JournalInternational Journal of Quality and Reliability Management
Volume36
Issue number8
DOIs
Publication statusPublished - 2 Sep 2019

Fingerprint

Healthcare
Systematic review
Agenda
Factors
Managers
Research trends
Peers
India
Secondary data
Strategic objectives
Design methodology
Literature review
Resources
Ranking
Health care organization
Business schools
Service organization
Continuous improvement
Manufacturing sector

Keywords

  • Benefits
  • Healthcare
  • Lean
  • Research gaps
  • Systematic literature review

ASJC Scopus subject areas

  • Business, Management and Accounting(all)
  • Strategy and Management

Cite this

Antony, Jiju ; Sunder M., Vijaya ; Sreedharan, Raja ; Chakraborty, Ayon ; Gunasekaran, Angappa. / A systematic review of Lean in healthcare : a global prospective. In: International Journal of Quality and Reliability Management. 2019 ; Vol. 36, No. 8. pp. 1370-1391.
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A systematic review of Lean in healthcare : a global prospective. / Antony, Jiju; Sunder M., Vijaya; Sreedharan, Raja; Chakraborty, Ayon; Gunasekaran, Angappa.

In: International Journal of Quality and Reliability Management, Vol. 36, No. 8, 02.09.2019, p. 1370-1391.

Research output: Contribution to journalReview article

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