A holistic information systems strategy for organisational management (HISSOM), applied to Europe's largest bancassurer

David Lanc, Lachlan MacKinnon

Research output: Chapter in Book/Report/Conference proceedingConference contribution

1 Citation (Scopus)

Abstract

Co-ordination and alignment of Information Systems Strategy, ISS, with organisational strategy has become key to competitive success, as the ramifications of the Internet has shifted control from information providers to information users. Yet, despite over 40 years of research, there remains no established, practical SISP method for strategic alignment, due primarily to a failure to achieve alignment of the interests of the perspective groups that influence organisational direction. HISSOM is a practical, holistic model that coordinates the needs of key organisational influence groups, and aligns the organisation's ISS with its agreed needs. HISSOM is applied to the first electronic commerce enabled strategy of Europe's largest bancassurer. The impact of the organisation's strategy on its IS capability, and the emergence of IS-led initiatives, are highlighted. The five HISSOM perspectives, of external stakeholders, executive management, business management, IS management responsible for IS strategy, and the wider IS function, and their roles HISSOM, are also described. The applicability of HISSOM, and its relative success is described.

Original languageEnglish
Title of host publicationICEIS 2004 - Proceedings of the Sixth International Conference on Enterprise Information Systems
Pages427-437
Number of pages11
Publication statusPublished - 2004
EventICEIS 2004 - Proceedings of the Sixth International Conference on Enterprise Information Systems - Porto, Portugal
Duration: 14 Apr 200417 Apr 2004

Conference

ConferenceICEIS 2004 - Proceedings of the Sixth International Conference on Enterprise Information Systems
CountryPortugal
CityPorto
Period14/04/0417/04/04

Keywords

  • HISSOM
  • Information Systems Strategy
  • ISS
  • SISP
  • Strategic Information Systems Planning

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  • Cite this

    Lanc, D., & MacKinnon, L. (2004). A holistic information systems strategy for organisational management (HISSOM), applied to Europe's largest bancassurer. In ICEIS 2004 - Proceedings of the Sixth International Conference on Enterprise Information Systems (pp. 427-437)