@inproceedings{56bbdf9514a34fc58168a030839bea6b,
title = "A conceptual model for analysing the impact of outsourcing decision on FM Service-Level Performance",
author = "Graeme Bowles and Ogunlana, \{Stephen Olubodunwa\} and Ikediashi, \{Dubem Isaac\}",
year = "2013",
month = oct,
doi = "10.1061/9780784413135.121",
language = "English",
isbn = "978-0-7844-1313-5",
pages = "1247--1257",
booktitle = "ICCREM 2013: Construction and Operation in the Context of Sustainability",
publisher = "American Society of Civil Engineers",
address = "United States",
}