18 steps to six sigma project success

Marcelo Machado Fernandes, Jennifer Hurst, Jiju Antony, João Batista Turrioni, Messias Borges Silva

Research output: Contribution to specialist publicationArticle

Abstract

The Master Black Belt (MBB) or Six Sigma program leader must provide and coordinate different ways of identifying new continuous improvement initiatives to be evaluated as potential new improvement projects.4 The MBB should avoid portfolio biases by drawing on sources that are as varied as possible, from workers on the shop floor to the CEO's staff.5 For example, MBBs should be sitting at the table with senior executives to properly understand their voices and translate them into significant projects, as well as walking the processes (gemba walk) to collect improvement opportunities straight from the shop floor. Step five is an individual evaluation of each PSSP, which should be performed by the MBB.12 The individual evaluation is based on criteria found in the Six Sigma literature: link to customer requirements" link to business strategy" potential financial return"' 16 available resources considering the project scope" and potential for ending in a short period of time" Step six involves evaluating PSSP interactions by investigating interdependences among PSSPs. According to the Six Sigma literature, SSPPM is dynamic in many ways. Management can rebalance a new portfolio based on how well current projects are performing. [...]portfolio communication should not be the last step in the main process.
LanguageEnglish
Pages16-23
Number of pages8
Volume52
No.2
Specialist publicationQuality Progress
Publication statusPublished - Feb 2019

Fingerprint

Communication
Project success
Six Sigma
Six sigma
Industry
Shopfloor
Evaluation
Black belt
Financial returns
Workers
Continuous improvement
Resources
Interdependence
Chief executive officer
Business strategy
Customer requirements
Interaction

ASJC Scopus subject areas

  • Safety, Risk, Reliability and Quality
  • Strategy and Management
  • Management Science and Operations Research
  • Industrial and Manufacturing Engineering

Cite this

Fernandes, M. M., Hurst, J., Antony, J., Turrioni, J. B., & Silva, M. B. (2019). 18 steps to six sigma project success. Quality Progress, 52(2), 16-23.
Fernandes, Marcelo Machado ; Hurst, Jennifer ; Antony, Jiju ; Turrioni, João Batista ; Silva, Messias Borges. / 18 steps to six sigma project success. In: Quality Progress. 2019 ; Vol. 52, No. 2. pp. 16-23.
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Fernandes, MM, Hurst, J, Antony, J, Turrioni, JB & Silva, MB 2019, '18 steps to six sigma project success' Quality Progress, vol. 52, no. 2, pp. 16-23.

18 steps to six sigma project success. / Fernandes, Marcelo Machado; Hurst, Jennifer; Antony, Jiju; Turrioni, João Batista; Silva, Messias Borges.

In: Quality Progress, Vol. 52, No. 2, 02.2019, p. 16-23.

Research output: Contribution to specialist publicationArticle

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Fernandes MM, Hurst J, Antony J, Turrioni JB, Silva MB. 18 steps to six sigma project success. Quality Progress. 2019 Feb;52(2):16-23.