20142022

Research activity per year

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Personal profile

Research interests

Business Management, Leadership, Intelligent Automation, Posthumanism, Organizational Behaviour, Corporate Social Responsibility, Marketing, Operations Management

Biography

Luciana has gained her PhD in Business Management from the University of Aberdeen and is a holder of the Elphinstone Scholarship 2018 and British Federation of Women Graduates funding 2020. She is an Associate Fellow of the Higher Education Academy, and a member of the Chartered Management Institute. She has worked in the public, private and third sectors, particularly in the areas of HR training and development, customer service, communications, and marketing. Her research investigates Intelligent Automation systems (including AI, RPA and chatbots) and their impact on organisational behaviour, reuniting findings from science and technology studies, business management and computing science. Her work uses qualitative and quantitative research methods to explore emerging behaviours and understandings of technology from the perspective of stakeholders within and outside the organisation. Luciana is currently involved with the following courses:

  • Enterprise and its Business Environment
  • Human-Computer Interaction
  • Global Network Challenges

She has also delivered guest lectures, seminars and conferences for audiences in the UK, Dubai, Taiwan, US and Australia in the areas of Intelligent Automation, Management, AI and Qualitative Research Methods. Currently, her work focuses on the areas of organizational behaviour and Intelligent Automation systems, and AI stakeholder management for good.

Expertise related to UN Sustainable Development Goals

In 2015, UN member states agreed to 17 global Sustainable Development Goals (SDGs) to end poverty, protect the planet and ensure prosperity for all. This person’s work contributes towards the following SDG(s):

  • SDG 8 - Decent Work and Economic Growth
  • SDG 9 - Industry, Innovation, and Infrastructure
  • SDG 16 - Peace, Justice and Strong Institutions

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