Personal profile
Research interests
Business Management,Technology Adoption, Intelligent Automation, Posthumanism, Organizational Behaviour, Operations Management, Leadership
Biography
Luciana leads the Intelligent Automation Systems (IAS) Lab at Heriot-Watt University and is a part of the Human Factors Team in Transit, the UK's Digital Twin for Transport Decarbonisation Hub. She has worked in the public, private and third sector for 12 years before moving to academia. She has her PhD in Business Management from the University of Aberdeen under the Elphinstone Scholarship and was a British Federation of Women Graduates bursary holder in 2021. She is a Fellow of the Higher Education Academy, Chartered Management Institute (CMI) member, and was awarded the SOSS Early-Career Researcher of the Year Award in 2023.
Currently, her work focuses on organizational behaviour and Intelligent Automation systems. Her research combines findings from science and technology studies, business management and computing science, and has contributed to projects on public sector AI adoption and procurement, robotics adoption and strategy-building, digitalisation maturity projects, and digital twin modelling, use and impact.
Current projects under supervision:
- Intelligent automation for Manufacturing in Ghana and the UK, Randy Adjepong (PhD, SOSS Scholarship).
- The effect of adopting emerging technologies by Jordanian health insurance companies on their financial performance, San'a Mohammad Al-Sharaideh (DBA)
- Integrating ChatGPT4o in international Human Resources departments: Ethical implications, future skillset and the evolution of HR roles through Generative AI, Anke Ishorst (DBA)
- EPSRC Summer Internships
- National Robotarium and Edinburgh Business School Accelerated Knowledge Transfer projects (AKT)
Roles & Responsibilities
Engineering Management MSc Programme Design Director
July 2025 - Present
Intelligent Automation Systems Lab Lead
February 2023 - Present
Graduate Apprenticeships in Business Management Year 1 Coordinator
Aug 2021 - Jan 2025
Research Grants and Projects
2025 and ongoing:
Lighthouse Project - SME Manufacturing Audit Service (Smart Manufacturing Data Hub/Innovate UK)
2024:
Thermo Fisher/National Robotarium Accelerated Knowledge Transfer Partnership (Innovate UK)
Extend Robotics Scotland Feasiblity Study - Scotland Inward Investment Fund (Interface Scotland)
Expertise related to UN Sustainable Development Goals
In 2015, UN member states agreed to 17 global Sustainable Development Goals (SDGs) to end poverty, protect the planet and ensure prosperity for all. This person’s work contributes towards the following SDG(s):
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SDG 8 Decent Work and Economic Growth
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SDG 9 Industry, Innovation, and Infrastructure
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SDG 11 Sustainable Cities and Communities
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SDG 16 Peace, Justice and Strong Institutions
Fingerprint
- 1 Similar Profiles
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Abstraction Hierarchy Tool: A Software for Developing Abstraction Hierarchies as Network Graphs
Duvnjak, J., Blaha, L., Lim, T., Walker, G. H., Greening, P. & Flynn, D., 27 Apr 2026.Research output: Contribution to conference › Paper › peer-review
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Artificial Intelligence in Hybrid Work: Between the Architects of Efficiency and the Shadows of Intelligence
Ojo, O. & Blaha, L., 23 Mar 2026, Hybrid Working and AI : The Impact on Organizational Development. Randall, J. & Burnes, B. (eds.). Routledge, p. 163-182 20 p.Research output: Chapter in Book/Report/Conference proceeding › Chapter (peer-reviewed) › peer-review
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Sociomaterial Perspectives of AI and Procurement
Blaha, L. & Brown, D., 11 Mar 2026, Artificial Humans: Reimagining Organizational Creativity and Innovation in Industry 5.0. 1 ed. SpringerResearch output: Chapter in Book/Report/Conference proceeding › Chapter (peer-reviewed) › peer-review
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Acceleration of Digitalisation in Manufacturing SMEs Through Capability Maturity Assessment
Inan, G. G., Blaha, L. & Pfefferkorn, T., 28 Aug 2025, Advances in Production Management Systems: Cyber-Physical-Human Production Systems: Human-AI Collaboration and Beyond. Mizuyama, H., Morinaga, E., Nonaka, T., Kaihara, T., von Cieminski, G. & Romero, D. (eds.). Springer Science and Business Media Deutschland GmbH, p. 246-260 15 p. (IFIP Advances in Information and Communication Technology; vol. 766).Research output: Chapter in Book/Report/Conference proceeding › Conference contribution
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AI Readiness of UK Local Authorities 2025: Data-driven insights on Maturity, Culture and Innovation
Blaha, L., Shorr, D., McConnell, J., Khan, A., John, E., Lee, C., Devin, A. & Chandarana, K., 19 Dec 2025, Heriot-Watt University. 50 p.Research output: Book/Report › Commissioned report
Open AccessFile383 Downloads (Pure)
Prizes
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Early Career Researcher of the Year - School of Social Science
Blaha, M.-L. (Recipient), 2023
Prize: Prize (including medals and awards)
Activities
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Pissarides Review on AI and the Future of Work
Blaha, M.-L. (Speaker)
27 Jan 2025Activity: Talk or presentation › Invited talk
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Festival of Politics 2025: Will AI and robots save our economy and planet?
Blaha, M.-L. (Speaker)
22 Aug 2025Activity: Talk or presentation › Invited talk
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From Resistance to Readiness: Building AI-Friendly Workplaces - Scottish AI Alliance Webinar
Blaha, M.-L. (Speaker)
8 Sept 2025Activity: Talk or presentation › webinar
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Building an Experimentation-safe culture for Robotics adoption - Keynote Talk
Blaha, M.-L. (Speaker)
28 May 2025Activity: Talk or presentation › Invited talk
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Ask the Expert at the Living with AI Lounge - Scottish AI Summit
Blaha, L. (Speaker)
28 Mar 2024Activity: Talk or presentation › Invited talk
Press/Media
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How women entrepreneurs are powering the UAE’s tech revolution
19/11/25
1 Media contribution
Press/Media: Other
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From Resistance to Readiness: Building AI-Friendly Workplaces - Scottish AI Alliance Podcast
17/09/25
1 Media contribution
Press/Media: Other
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'Thank you, Siri.' Why being polite to your chatbot is important for the future of AI
31/08/25
1 item of Media coverage
Press/Media: Other
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Can we critically think the future? TEDx Heriot-Watt University
30/08/25
1 Media contribution
Press/Media: Teaching
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Digital tools or digital traps? Rethinking consumer empowerment in the age of AI
15/08/25
1 Media contribution
Press/Media: Other