Personal profile
Biography
Ilham Bensouna is an Assistant Professor of Strategy and Enterprise, specializing in strategy. Her research interest sits at the intersection of strategy, organization theory, and sustainability management. During her PhD, she explored the formation of organizational identity within an innovation intermediary in the construction sector. Following this, she pursued a postdoctoral fellowship at the IREGE laboratory (Universite Savoie Mont Blanc), investigating the corporate social responsibility (CSR) journey of French and Swiss hotels in the hospitality sector. Now in her faculty role, she teaches Strategic Management and leads Management in a Global Context, bridging academic insights with real-world applications in strategy.
Being awarded a grant, she researches sustainable business model innovation in Scotland, further strengthening her industry engagement. She is also supervising a PhD student exploring digital transformation and she has presented her research at leading academic conferences.
Research interests
Area of Expertise : Strategy, corporate social responsibility
Research Methods Expertise : qualitative methodology, ethnography, mixed methods
Disciplinary Intersections : organisational identity formation, sustainability transition
Research Grants and Projects
Ongoing seed funded project on sustainable business model innovation
Roles & Responsibilities
Campus leader : Strategic Management (C19BU)
Global campus leader : Management in a global context (C17EB)
Member of the research ethics committee
2nd PhD supervisor : Ghaith Shamayleh (digital transformation), Jasim Aal Muhammad (dynamic capabilities)
Keywords
- H Social Sciences (General)
Expertise related to UN Sustainable Development Goals
In 2015, UN member states agreed to 17 global Sustainable Development Goals (SDGs) to end poverty, protect the planet and ensure prosperity for all. This person’s work contributes towards the following SDG(s):
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SDG 9 Industry, Innovation, and Infrastructure -
SDG 11 Sustainable Cities and Communities
Fingerprint
- 1 Similar Profiles
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Les trajectoires d’adoption des pratiques RSE par les PME du secteur hôtelier
Translated title of the contribution :The CSR practices adoption trajectories by SMEs in the hotel industry Research output: Contribution to journal › Article › peer-review
Open Access1 Link opens in a new tab Citation (Scopus) -
Navigating the Digital Frontier: A Conceptual Framework for Public Sector Digital Transformation
Shamayleh, G., Bensouna, I. & Nurgabdeshov, A., 5 Jul 2025.Research output: Contribution to conference › Paper › peer-review
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Transforming Governance: An Integrated Framework for Digital Modernization in the Public Sector
Nurgabdeshov, A., Shamayleh, G. & Bensouna, I., 29 Jul 2025.Research output: Contribution to conference › Paper › peer-review
Open Access -
CSR adoption trajectories: evidence from the hospitality sector
Bensouna, I. & Thévenard-Puthod, C., 5 Jul 2022.Research output: Contribution to conference › Paper › peer-review
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Quand un artefact present-absent conduit au conflit identitaire
Translated title of the contribution :When a present-absent artefact leads to identity conflict Research output: Contribution to conference › Paper › peer-review
Prizes
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Best empirical paper award at CIFEPME conference
Bensouna, I. (Recipient), 2022
Prize: Prize (including medals and awards)
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Visiting PhD student at China Europe International Business School
Bensouna, I. (Recipient), 2014
Prize: Fellowship awarded competitively
Press/Media
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CSR adoption in hotels – what are the drivers and what are the barriers?
Bensouna, I., Thévenard-Puthod, C. & Raub, S.
31/05/22
1 Media contribution
Press/Media: Research