• EH14 4AS

    United Kingdom

Accepting PhD Students


Research activity per year

Personal profile


Claire is an Associate Professor in Supply Chain at Heriot-Watt, specialising in research on end to end healthcare supply chains. She was formerly Chair of the British Academy of Management Special Interest Group (SIG) for Operations, Logistics and Supply Chain Management (2018-2022) and was a founder member of the SIG. Prior to joining Heriot-Watt, she was a Lecturer in Operations and Supply Chain Management at Edinburgh Napier University (2013-2019) which included the delivery of courses and programmes in Hong Kong and Singapore. 

Claire's research specialises in the public sector and healthcare, encompassing operational improvement, procurement and wider supply chain sustainability initiatives. She is particularly interested in how legal/policy initiatives survive and are sustained in their translation to organisational improvement. Claire is also interested in humanitarian operations, having volunteered as part of a team involved in skills and capacity building in healthcare.

Prior to entering academia, Claire worked for British Bakeries/Premier Foods for a decade in a variety of Operational and Supply Chain roles. As a result of her practitioner background, Claire is an active member of the Chartered Institute of Procurement and Supply as she sits on the East of Scotland Committee. This practice background also informs her empirical research where she has conducted work with the NHS in Scotland and England and Scottish Courts and Tribunals Service. She is currently working with National Services Scotland. 


Claire welcomes applications from PhD students in the following areas:

Public Sector Improvement

Supply Chain Sustainability - services/public sector

Humanitarian Operations

Expertise related to UN Sustainable Development Goals

In 2015, UN member states agreed to 17 global Sustainable Development Goals (SDGs) to end poverty, protect the planet and ensure prosperity for all. This person’s work contributes towards the following SDG(s):

  • SDG 3 - Good Health and Well-being
  • SDG 8 - Decent Work and Economic Growth
  • SDG 9 - Industry, Innovation, and Infrastructure
  • SDG 10 - Reduced Inequalities
  • SDG 12 - Responsible Consumption and Production
  • SDG 16 - Peace, Justice and Strong Institutions

External positions

Chartered Institute of Procurement and Supply

Jul 2017 → …

British Academy of Management

Sept 2013 → …


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