This course aims to develop students' knowledge and skills used by operations management professionals to effectively lead, design, control, and develop business operations. You will learn appropriate skills and knowledge for understanding operations to manage, control, improve, and design. Drawing on theories from fields such as innovation management, strategy & business performance, supply chain management, inventory management, quality management as well as continuous improvement, this course explores the role, skills, and tools of operations management professionals and their impact on the efficiency and effectiveness of private and public sector organizations.